NOTICE



It has been a pleasure serving you!


A lot of you have been asking about where to take your amps for repair not that AAL is closed. Here is a list of the places I'm aware of in no particular order.

 

Bakos Amp Works - https://www.facebook.com/BakosAmpWorks

Wizard Electronics - www.wizardelectronics.com

Steven Robers Mays - He stays pretty busy and can't take on a lot of new work but give him a call and he'll let you know. 470-207-8823

John Baily - Atlanta Audio Services - He will re-open his shop in early October at Atlanta Backline - www.atlantaaudiorepair.com 770-309-4664

Big House Guitars is now doing amp repairs www.bighouseguitars.com 

Acorn Amps is no longer doing repairs

Logical Audio recently closed



 

Contact

Contact


We repair most Professional Audio gear such as guitar amps, bass amps, Echoplex and Roland tape echo units.  We do not repair car stereo amps, reel to reel tape decks, home stereo gear or surround sound systems, guitars or pedals (except vintage fuzz fuzz, wah and Univibe). We are no long repairing any solid state gear except for Echoplex and Space Echo.  

Phone: 770-671-0485 - PLEASE READ!!!! I very much want to answer all your calls but it can be difficult to know which calls are from actual people so we screen phone calls. Therefore, if your phone doesn't have caller ID set up to say who your are, your call may appear to be spam and may not be answered. Also, there are times that I'm with a customer or in the middle of a repair and can't pick up the phone. If you call and get my answering machine, PLEASE LEAVE A MESSAGE. If I hear you leaving a message, I'll try my best to grab the phone but if I can't pick it up at that time, I WILL CALL YOU BACK SOON so again, please leave a message. Thanks very much for your understanding. 

Unless you are coming at lunch time or right at closing time, THERE IS NO NEED TO CALL to "see if anyone is going to be there" or to ask "when is a good time to bring in my amp?".  Unless we have posted a notice of being closed or it's a holiday, I'm always here during business hours with the possible exception of a short break between noon and 1:00.

Email: info (at) andrewsamplab (dot) com
Hours:
Monday: 11:00 - 6:00
Tuesday: 11:00 - 6:00
Wednesday: 11:00 - 6:00
Thursday: 11:00 - 6:00
Friday: 11:00 - 4:30
Saturday and Sunday - Closed

Note: I sometimes close for about 30 to 60 minutes sometime between 12:00 and 2:00 for lunch. If you come during that time and I'm away, you will find a sign on the door showing you when I will return.

Another note - We do not repair car stereo amplifiers or home stereo equipment.

Address:

Andrews Amp Lab
4511 Chamblee Dunwoody Rd.
Ste. E3
Atlanta, GA 30338

We are located on the side of the building, on the lower level, behind King George Tavern


Shipping

1) Insure your amp for full replacement value.

2) If possible, please remove all tubes and carefully package separately. The tubes should be placed in a small sturdy box with good packing. The box of tubes can often be placed inside the large box with the amp. If the amp has sturdy tube shields for the preamp tubes, the preamp tubes can be left in the chassis when shipping

3) There should be at least 4 inches of proper padding around your amp. This means solid foam, foam "peanuts" or "large bubble wrap" (not the kind with tiny bubbles). We suggest installing blocks of stiff Styrofoam or wood blocks between the transformers to reduce the chance of the weight of the transformers bending the chassis if the package is dropped during shipment.

4) To save shipping costs, consider removing the amp chassis from your combo amp and sending us the amp chassis (and tubes) only.

5) Please also include your contact information and a detailed description of the problems you are having with the amp and/or the work you would like to have done.

6) Include the deposit payment with your item. Deposit amounts vary by type of item and are listed HERE.  We accept check, money orders and PayPal. Or if you prefer, you can call us with your credit card number (2% additional fee). We will need to collect this deposit before we can start work on your amp and it will be applied to your final repair bill. Unless you instruct us to go ahead and repair your amp up to a certain dollar amount, we will call or e-mail you with an estimate before work is completed.

Payment

PayPal Payments:
If you are paying for amp repairs or making a repair deposit and you are registered in PayPal to a Georgia address, be sure to select "services" in the PayPal system to avoid being charged sales tax. If you select "merchandise," you will be charged an additional 8% sales tax.
Our address is PayPal at andrewsamplab dot com  (Replace at and dot with the proper punctuation)

Fraud Prevention
We do not keep any credit card numbers on file or in any computer or database. We will never you ask for your credit card number in an e-mail. We accept credit card numbers only in-person or via telephone.

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