Andrews Amp Lab - Contact and Shipping Information
Address
4511 Chamblee Dunwoody Rd.
Suite E3
Atlanta, GA 30338
Labor Day Weekend Schedule - We will
close at noon on Friday Sept. 3 and re-open on at 10:00 am on Tuesday Sept. 7.
Send us
e-mail or call us at 770-671-0485.
Please don't call to check on the status of your amp unless we are already past
the amount of time you were told it would take to get in on the bench.
These calls only slow down the work and cause everyone's repairs to take longer.
I'm sorry but I do not have time available to provide technical help for repairing
your own amp.
CLICK HERE for map and
directions.
Business Hours;
Monday, Tuesday, Wednesday and Friday 10:00 till 6:00
Thursday 10:00 till 7:00
No appointment necessary during normal business hours.
I typically close for about 20 minutes sometime between 12:00 and 1:30 to pickup
lunch. If you come during that time, you will find a sticker on the door
that says when I will return.
If shipping, please package very carefully
(over-pack if possible) and insure for
full replacement value. If possible, please remove all tubes and carefully
package separately. The tubes should be placed in a small sturdy box with
good packing. The box of tubes can often be placed inside the large box
with the amp. There should be at least 4 inches of proper padding
around your amp. This means solid foam, foam "peanuts" or "bubble wrap"
(not the kind with tiny bubbles). We suggest installing blocks of stiff
Styrofoam or wood blocks between the transformers to reduce the chance of the
weight of the transformers bending the chassis if the package is dropped during
shipment. Please also include your contact information and a detailed
description of the problems you are having with the amp and/or the work you
would like to have done.
To save shipping costs, you might want to
consider removing the amp chassis from your combo amp and sending us the amp
chassis (and tubes) only.
To save time, please include the
$50 minimum labor fee
with your amp. This can be in the form of a check or money order or you make a secure online credit card payment via PayPal.
Or if you prefer, you can call us with your credit card number. We will
need to collect this deposit before we can start work on your amp and it will be applied to your final repair bill.
Unless you instruct us to go ahead and repair your amp up to a certain dollar
amount, we will call or e-mail you with an estimate before work is completed.
If you haven't used PayPal before,
please note that there is are no additional charge to you for using the service.
If you are paying for amp repairs or making a repair deposit and you are
registered in PayPal to a Georgia address, be sure to select "services" in the
PayPal system to avoid being charged sales tax. If you select
"merchandise", you will be charged an additional 7% sales tax.
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